Terms of Use

1. Acceptance of Terms

By accessing or using the Elevate Wellbeing Solutions Pty Ltd website (elevatewellbeingsolutionspty.site) and the services offered through it, you agree to be bound by these Terms of Use, our Privacy Policy, and all applicable Australian laws. If you do not agree with any part of these terms, you must not use our site or services.

2. Services Provided

Elevate Wellbeing Solutions Pty Ltd offers wellbeing coaching, mental health support, organisational consulting, and group workshops. Our services are designed to support personal and organisational development in a professional, confidential, and evidence-informed manner.

Important: The coaching, consulting, and support services provided by Elevate Wellbeing Solutions Pty Ltd are not a substitute for professional medical, psychological, psychiatric, or therapeutic treatment. If you are experiencing a mental health crisis, medical emergency, or suicidal thoughts, please contact emergency services on 000 or reach out to a qualified medical or mental health professional immediately. Our services are complementary and supportive in nature and do not constitute clinical diagnosis, treatment, or prescription.

3. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, and software — is the exclusive property of Elevate Wellbeing Solutions Pty Ltd or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, transmit, display, perform, publish, create derivative works from, or exploit any content from this site without our prior written consent. All rights not expressly granted are reserved.

4. User Responsibilities

When using our site and services, you agree to:

• Provide accurate and complete information when engaging with our services
• Not use our services for any unlawful purpose
• Not harass, threaten, or abuse our staff, contractors, or other users
• Not attempt to unauthorised access to our systems or data
• Respect the confidentiality of all interactions and materials

5. Limitation of Liability

To the fullest extent permitted by Australian law, Elevate Wellbeing Solutions Pty Ltd, its directors, employees, contractors, and Affiliates, shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services
• Any loss of data, income, profit, business opportunity, or reputation
• Any damages resulting from reliance on information provided through our services
• Any personal injury or property damage resulting from your use of our services

Our total liability to you for any claim arising from or relating to these Terms or our services shall not exceed the total fees paid by you to us in the 12 months preceding the claim, or A$100, whichever is greater.

This limitation does not apply to liability for death or personal injury caused by our negligence, or to fraud or fraudulent misrepresentation.

6. Governing Law and Jurisdiction

These Terms of Use and any disputes arising out of or in connection with them are governed by and construed in accordance with the laws of the State of Western Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Western Australia for the purposes of any such disputes.

7. Service Modifications and Termination

We reserve the right to:

• Modify, suspend, or discontinue any service, feature, or pricing at any time and for any reason, with reasonable prior notice
• Update these Terms of Use periodically. Continued use of our services following any changes constitutes acceptance of the revised terms
• Terminate or suspend access to our services immediately, without prior notice, if you breach these Terms

You may terminate your engagement with our services at any time by providing reasonable notice in writing to [email protected]. Refund obligations, if any, will be governed by our separate refund policy and applicable Australian Consumer Law guarantees.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Elevate Wellbeing Solutions Pty Ltd. We have no control over and assume no responsibility for the content, privacy practices, or availability of any third-party sites. Inclusion of such links does not constitute endorsement or recommendation.

9. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other notices or agreements posted on this site, constitute the entire agreement between you and Elevate Wellbeing Solutions Pty Ltd regarding your use of our website and services. They supersede all prior or contemporaneous communications and proposals, whether oral or written.

10. Contact

If you have any questions about these Terms of Use, please contact us at:

Elevate Wellbeing Solutions Pty Ltd
Email: [email protected]